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Month: November 2018

1 Articles
Commerce, Tech 3 Comments

Are you talking to chatbots? (Automation Vs AI)

Ever follow someone on Instagram or Twitter and instantly get a message: “Hey, thanks for the follow! When you have a chance, check out _______ and let me know what you think”? Or you go to a retail website and a program pops up with a message: “Hi, what can I help you with?”. Of course you have. In fact everyone who has accessed social media or bought something online has spoken with a “chatbot”.

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